Collabora - Document locked / read-only

Hi,
I’m using collabora online with the seafile server community edition 8.0.4. Everything works fine except editing files with collabora. Instead of giving me all the editing features the file opens in read-only mode most of the time and the following notification is shown by collabora:

Das Dokument konnte nicht gesperrt werden und wird im schreibgeschützten Modus geöffnet

which translates to

The document could not be locked and is opened in read-only mode

Sometimes the files just open fine.
Any ideas where to look for logs or which settings might be wrong?

Regards,
Garfield

Same problem here!
After upgrading Seafile Server CE from 7.1.5 to 8.0.4 opening files in collabora are every time READ ONLY. Pressing the button for editing in the lower right corner has no effect.

Excerpt from the docker image log:

wsd-00008-00070 2021-04-28 06:26:59.589953 [ docbroker_003 ] WRN  Un-successful WOPI::Lock with status 500 and response: <!DOCTYPE html>
<html lang="en">
<head>
<title>Page unavailable</title>
</head>
<body>
<h1>Page unavailable</h1>

<p>Sorry, but the requested page is unavailable due to a server hiccup.</p>

<p>Our engineers have been notified, so check back later.</p>
</body>
</html>
wsd-00008-00070 2021-04-28 06:26:59.590148 [ docbroker_003 ] ERR  Failed to lock!| wsd/DocumentBroker.cpp:813
wsd-00008-00044 2021-04-28 06:27:00.687016 [ websrv_poll ] ERR  Socket #29 SSL BIO error: closed unexpectedly (-1). (0: Success)| ./net/SslSocket.hpp:276
wsd-00008-00044 2021-04-28 06:27:00.687121 [ websrv_poll ] ERR  Error while handling poll for socket #29 in websrv_poll: SSL Socket closed unexpectedly.| net/Socket.cpp:314
wsd-00008-00044 2021-04-28 06:27:00.690148 [ websrv_poll ] ERR  Socket #29 SSL BIO error: closed unexpectedly (-1). (0: Success)| ./net/SslSocket.hpp:276
wsd-00008-00044 2021-04-28 06:27:00.691286 [ websrv_poll ] ERR  Error while handling poll for socket #29 in websrv_poll: SSL Socket closed unexpectedly.| net/Socket.cpp:314
...

Has anyone get working Collabora with Seafile Server 8?
Any ideas?

@daniel.pan This might be related with this issue?

1 Like

We’ve got the same issue with .docx files since upgrade to 8.0.4.
A downgrade to former version didn’t help

Is there any solution?