i’ve installed the newst OnlyOffice Destkop for windows. I can select in the first tab of OnlyOffice (translated) “Cloud Connections”. I click on my seafile cloud and then i select a word or excel file. After that the download button appears with the information: (Translated) “Preview for this file format is not available” with a Download button. Any advice?
I already added the line
ONLYOFFICE_DESKTOP_EDITORS_PORTAL_LOGIN = True
in my seahub_setting.py.
It is the same behaviour like trying to open it directly in the browser.
Edit: Ok if i select the excel file and press the button “open locally” i get following message:
“Internet connection failed… You are unable to edit the docment because the Internet connection is lost or restricted. Please check your connection and re-open the document to continue.”
I disabled the windows firewall but it took no effect. My Windows Pc and RaspberryPi with Seafile are both in the same network.
Downloading the file works without any problems.
Edit: I’m using 2FactorAuthentification in Seafile. Could that be the problem? ( https://github.com/ONLYOFFICE/DesktopEditors/issues/326 )
I could log-in with 2FA + seafile in OnlyOffice without any problems. I can see all files.