Error Seafile desktop client 6.2.3 on windows 10 64 bits


#1

hi
@daniel.pan
i have an error in explorer.exe on windows 10. 64 bits every boot of the seafile 6.2.3 desktop client. I downgraded to 6.1.8 because version 6.2.1 or 6.2.2 is no longer available …

error


#2

Thanks for reporting!

i have an error in explorer.exe on windows 10. 64 bits every boot of the seafile 6.2.3 desktop client

Does it work after the the error dialog is shown?


#3

yes it works but the error comes up often and explorer.exe restart


#4

Me, too. No error window but explorer restarts quite often.
But if you disable explorer integration, it works.
Regards
G


#5

same problem with windows explorer, it’s horrible :smiley:


#6

I really had to search for a long while to find the cause of the restarting of explorer - 2 restarts a minute often … thanks to know I’m not alone :slight_smile:


#7

With Windows 7 the icon overlay is probably missing, so you end up with unknown file icons in your Seafile folder as soon as you start the client.


#8

Same problem here with desktop client 6.2.3 on Windows 10 64 bits.
I have all kinds of strange program crashes, eg. DoubleCommander, LibreOffice and so on.
6.2.3 is not usable and should be fixed asap.


#9

and the most bad: if you try to install an older version, you have first to uninstall 6.2.3 … And you lose that way your account informations


#10

you can just go to settings and disable the explorer extension


#11

Would have been a good advice - but I had the problem earlier that day and had to work, too. So I uninstalled 623 and still had 621 in my download dir, installed it and am happy now, because I took the chance to set another seafile dir than before. And on the other hand - the explorer extension is a very handy feature I use very often …


#12

same for me on win10: explorer crashes on 6.2.3, downgrading to 6.1.8 and everything works like a charm

this will be of not much help, but anyways … when explorer crashes, windows eventlog writes 2 successive entries:

============================== ENTRY 1 ============================

Log Name: Application
Source: .NET Runtime
Date: 01.08.2018 19:41:47
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: WOLF
Description:
Application: explorer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FF8E98CCC50
Stack:

Event Xml:



1026
2
0
0x80000000000000

8805
Application
WOLF



Application: explorer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000005, exception address 00007FF8E98CCC50
Stack:


============================== ENTRY 2 ============================

Log Name: Application
Source: Application Error
Date: 01.08.2018 19:41:48
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: WOLF
Description:
Faulting application name: explorer.exe, version: 10.0.17134.165, time stamp: 0x4031a9f8
Faulting module name: msvcrt.dll, version: 7.0.17134.1, time stamp: 0x5cbba6fd
Exception code: 0xc0000005
Fault offset: 0x000000000005cc50
Faulting process id: 0x35f0
Faulting application start time: 0x01d429bedc46cc45
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: dd74590a-12ff-40af-ad72-d455a60e5796
Faulting package full name:
Faulting package-relative application ID:
Event Xml:



1000
2
100
0x80000000000000

8806
Application
WOLF



explorer.exe
10.0.17134.165
4031a9f8
msvcrt.dll
7.0.17134.1
5cbba6fd
c0000005
000000000005cc50
35f0
01d429bedc46cc45
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\msvcrt.dll
dd74590a-12ff-40af-ad72-d455a60e5796





===================================================================


#13

Hi,

I seen to be an error with C:\WINDOWS\System32\msvcrt.dll.
Msvcrt.dll is the Microsoft Visual C++ Run-Time for Visual C++. It provides programs compiled with these versions of Visual C++ a typical set of library functions required by C and C++ programs. These include string manipulation, memory allocation, C-style input/output calls, etc.
Do you try to reinstall/install the last version the Microsoft Visual C++ Redistributable Package from Microsoft from this source for example : https://www.microsoft.com/en-us/download/details.aspx?id=14632

Best

Pierre


#14

Thanks every one here for the information. We have already identified the problem and would release a new seafile client 6.2.4 version soon.

Please keep in mind that after upgrading to the new version, you’ll need to restart the computer so the fix could take effect.


#15

version 6.2.4 is available for download. thank to seafile team for your responsiveness


#16

Thanks everyone for the reporting & help. Could you please confirm 6.2.4 does fix the problem?

Again, please keep in mind that after upgrading to the new version, you’ll need to restart the computer so the fix could take effect.


#17

Hi
@lins05
Yes, version 6.2.4 fixes the problem
Thank