Errors on Seafile Client Windows

windows

#1

Hi all,

Recently, users from the firm reported me many errors regarding Seafile Client (seafile-6.2.5-en.msi) for windows.
I wanted to attach some pictures with the errors, maybe you can help me out to understand where is the issue, but I don’t have the rights to put them in this post.
Errors encountered:

  • The filename you’ve specified is either invalid or too long. Specify a different filename;
  • Could not find this item … Try Again / Cancel (file which user just modified it but cannot save);
  • Excel file on Seafile - doubleclik to open in excel: Sorry, we couldn’t find … It is possible it was moved or deleted?

Any information is welcomed.

Tried to put a part from the logfile here but I always receive the error: you cannot put links in your post.
Sorry, I’m new to this ;).

‘Failed to get sync info from server.’.
[01/09/19 12:03:08] utils.c(954): seaf_pipe failed to connect socket: 10013
[01/09/19 12:03:08] job-mgr.c(96): [Job Manager] pipe error: No error
[01/09/19 12:03:08] sync-mgr.c(1978): Failed to schedule check local locked files
[01/09/19 12:03:09] utils.c(954): seaf_pipe failed to connect socket: 10013
[01/09/19 12:03:09] job-mgr.c(96): [Job Manager] pipe error: No error
[01/09/19 12:03:09] sync-mgr.c(1978): Failed to schedule check local locked files
[01/09/19 12:03:10] utils.c(954): seaf_pipe failed to connect socket: 10013
[01/09/19 12:03:10] job-mgr.c(96): [Job Manager] pipe error: No error
[01/09/19 12:03:10] sync-mgr.c(1978): Failed to schedule check local locked files
[01/09/19 12:03:11] utils.c(954): seaf_pipe failed to connect socket: 10013
[01/09/19 12:03:11] job-mgr.c(96): [Job Manager] pipe error: No error
[01/09/19 12:03:11] sync-mgr.c(1978): Failed to schedule check local locked files
[01/09/19 12:03:12] utils.c(954): seaf_pipe failed to connect socket: 10013
[01/09/19 12:03:12] job-mgr.c(96): [Job Manager] pipe error: No error
[01/09/19 12:03:12] sync-mgr.c(1978): Failed to schedule check local locked files
[01/09/19 12:05:13] utils.c(954): seaf_pipe failed to connect socket: 10013
[01/09/19 12:05:13] job-mgr.c(96): [Job Manager] pipe error: No error
[01/09/19 12:05:13] sync-mgr.c(1978): Failed to schedule check local locked files
[01/09/19 12:05:13] utils.c(954): seaf_pipe failed to connect socket: 10013
[01/09/19 12:05:13] job-mgr.c(96): [Job Manager] pipe error: No error
[01/09/19 12:05:13] sync-mgr.c(607): Repo ‘Compliance’ sync state transition from synchronized to ‘error’: ‘Failed to get sync info from server.’.
[01/09/19 12:05:13] utils.c(954): seaf_pipe failed to connect socket: 10013
[01/09/19 12:05:13] job-mgr.c(96): [Job Manager] pipe error: No error
[01/09/19 12:05:13] sync-mgr.c(1978): Failed to schedule check local locked files
[01/09/19 12:05:13] utils.c(954): seaf_pipe failed to connect socket: 10013
[01/09/19 12:05:13] job-mgr.c(96): [Job Manager] pipe error: No error
[01/09/19 12:05:13] sync-mgr.c(607): Repo ‘My Library’ sync state transition from synchronized to ‘error’: ‘Failed to get sync info from server.’

Thank you for your time.

BR
Daniel


#2

I think we need the logs (of the clients), not the pictures.