On Macs we created some folders with spaces in the end of the folder name.
That was a mistake and was corrected at some stage - the spaces in the end were deleted.
Now they also synced to the Windows clients.
But somehow now the renamed folder is there but also the folder with the space in the end keeps coming back.
Interestingly it’s a windows client 7.0.9 that keeps bringing back these with spaces in the end - although they can’t see them.
Now we have some 20 folders that keep coming back.
What is the right thing to do to clean this mess up?
I tried deleting on Webinterface and on MacOS client, but that didnt help.
Hence, this is the procedure that should help you get rid of these “undead” folders: When the folders pop back up,
1.) Delete them from webinterface
2.) Clean the trash
3.) Have client sync the library
That should be it.
If this does not work, also run the garbage cleaner.
The process presumes that the folders “resurrect” somehow on the server.
If you think the Windows client digs them out somehow, I would proceed as follows:
You can try unsyncing the library on the 7.0.9 client that brings back the folders. The folder information is left over in the index file. I think this is a known bug reported before but didn’t get fixed. We’ll look into it.