Impossible syncing a new file as invited user?


Our customer experienced a major issue:

User A syncs a folder with files in it
User A is sharing the folder with user B

User B downloads the synced folder locally
User B inserts a new file in this folder

Bug: Seafile does NOT sync the new file, nor does user A see the file in the folder.

Hope for an answer,

Kind regards,


The described situation is one that works on thousands of machines. There must be something wrong with user B’s computer/sync client.

Please check the sync status of said folder in the sync client. What icon does it show?

Additionally, what’s the log output? You can post that here.