iOS App: Can't upload file with the app extension

Seafile Client
1

When I upload a PDF file through the web and directly in the SeafilePro application, everything is successful. However, I tried to scan a PDF and save it to Seafile using the App Extension, and it stuck at the uploading progress.

Here is the screenshot:

IMG_0231
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(Edit: I checked the server logs and there’s no error)

2

Hi, kasdvn17

Thank you for reporting this issue. We have investigated the code and attempted to reproduce the problem on our end.

Our Testing Results

We tested with the following setup but could not reproduce the issue:

  • iOS versions: iOS 18.7.2, iOS 26.1

  • SeafilePro app version: 3.0.9

  • Seafile server version: 7.0.2

  • Scanning app: Adobe Scan

  • Steps: Scan document → “Save PDF” → “Share” → “Share a copy” → Select Seafile → Upload successful

Since the issue did not occur in our testing, it may be related to your specific environment or workflow.

Could you please provide the following information:

Environment:

  • iOS version:

  • SeafilePro app version:

  • Seafile server version:

Reproduction Steps:

  1. Which scanning app are you using?

  2. What are the exact steps to reproduce? (Please describe step by step)

  3. Do you share directly after scanning, or save the PDF first then share?

Additional Questions:

  • Does this issue happen every time, or only occasionally?

  • If you save the scanned PDF to the Files app first, then share it to Seafile, does the issue still occur?

If possible:

  • A screen recording showing the exact steps would be very helpful for us to identify the issue.

Thank you for your patience and cooperation!

3

Same issue. Started with the last update.

I am running the latest iOS 26.2.

Happens every time I “send” a file to Seafile. Unable to choose folders beyond the first level in a library.

Happens in all apps.

Running Seafile Pro with less than 3 users via Docker that auto updates weekly—should be the latest image.

Have the latest Seafile iOS client updated 4 weeks ago when the issue began.

iPhone 16 Plus

image
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My workaround: saving as a drive destination works fine (not using the Seafile iOS UI but with the files app).

5

Hi @mwcad, the issue regarding the inability to choose folders beyond the first level has been fixed in the new iOS version 3.0.10. Please update the app and try again.

6

Correct. Resolved. Thank you!

7

I have a similar issue, I can create libraries for the server (meaning the change reads on the server) but I cannot add or download anything to them, nor can I delete the libraries I’ve created from the app. I have to close the app in order to have it refresh to reflect the server’s current state. I’m using the Seafile Community version of the systems across Mac, PC, and (hopefully) iPad via Docker

8

Hi @mikes1025,

Could you first confirm: Does file upload/download work in the web browser?

  • If web also fails → This points to a server-side configuration issue. You may want to check your Docker and Nginx proxy settings.

  • If web works but iOS fails → The file server URL in your server config might be set to an internal address that your iPad cannot reach from outside the local network.

Keep us posted on what you find!

9

My web and iOS fails.

Thanks, I will follow through and check my Docker and Nginx proxy settings!