SeaDrive client (macOS) fails to log in with correct credentials


#1

I am however able to login with the exact same credentials to the SeaFile desktop application, but with SeaDrive it either displays a ‘Netwrk Error: Permission denied’ window or hangs indefinitely. I’ve tried uninstalling and reinstalling, doing every update I can, etc. to no avail.

–Max


#2

If you want support, how about you provide some info that helps us support you:

  • Seafile server version
  • Seafile sync client version
  • Seafile drive client version
  • MacOS version
  • Any antivirus software on your Mac

Did you make sure that the server URL is correct, especially HTTP vs. HTTPS?
Do you use a self-signed certificate? if yes, did you check the box in the Seadrive settings to not validate the SSL-certificate?


#3

The aforementioned updates brought me to these version numbers:

  • SeaFile Server Version: 6.0.9
  • SeaFile Sync Client Version: 7.0.0 (macOS)
  • SeaDrive Client Version: 1.0.5
  • macOS Version: 10.14.5
    To answer your other questions:
  • no persistent anti-virus software is running
  • The URL is correct – the sync client would not have connected otherwise (it is HTTPS)
  • The server is using a self-signed certificate, but the setting to validate it was disabled (i.e. it is set not to validate)

As I said, the problem is not the configuration, as evidenced by the sync client working. Examining the logs gives no more information than the same message, “Network Error: Permission denied”.