We see inconsistencies in SeaDrive gui

Hello,

working with my SeaDrive client (v. 2.0.13) on Windows 10, I see some strange gui behavior that reflects in the client way to work.
In a folder containing Application and other file types, there is no way to “Free up space” for what concerns the Applications.

To better explain what happens I made a small video, URL attached below, in which you can evaluate the cited and other gui glitches, that make the client use annoying.

Is that behaviour normal? Can you infer any setup problem causing such trouble?

Thanks in advance for your support

https://onedrive.live.com/?authkey=!AGqHEKy143bzEMc&cid=622924BF8ED553A9&id=622924BF8ED553A9!268&parId=root&action=locate

Hi,

Can you check seadrive.log for any error message when you free up space for application exe files?

Hi,

I see not error message!

To add some detail, if starting from a situation in which an “Application” file type has the status (green on white background), meaning that is cached but not stored locally, if run on it “Free up space” I get in the seadrive.log the following lines, while nothing is added in seadrive-gui.log. The status changes in a progress bar that again becomes the starting icon (green on white background).

[04/26/21 13:25:24] Repo 'My Library' sync state transition from 'synchronized' to 'committing'.
[04/26/21 13:25:24] All events are processed for repo 98ae88d6-8318-470f-8653-ae672436ac60.
[04/26/21 13:25:24] Repo 'My Library' sync state transition from 'committing' to 'synchronized'.

Can you reproduce the same behavior on different Windows machines? One possible cause is that some third party software triggers download the Application exe files.

I easily reproduced the same behaviour on a different PC with Windows 10 Pro, with the following software installed
https://1drv.ms/u/s!AqlT1Y6_JCligg5oh87rkUd8z0qI?e=SpyNgG

and the following is the corresponding movie
https://1drv.ms/u/s!AqlT1Y6_JCligg217M23pAzWLt8F?e=q0coT5

Just to be clear, I am trying to understand why this behaviour to try to solve much worse problems that my collagues are facing almost every day.

Thanks for your support

Hello,
I re-tested on a freshly installed Windows 10 Pro and verified your hypothesis about some third party software triggering the download of exe files.
I verified the problem did not show up, then I started installing general applications and the first, the antivirus (Sophos) was the guilty one.
To be sure I deactivate the antivirus and the problem disappeared.
When reactivated the problem reappeared.

Now the question, are there specific plans to investigate further why Sophos antivirus causes such malfunction?

Thanks in advance for your support

Actually this can be controlled by Windows. Do you see this notification popup when the file is downloaded? https://support.microsoft.com/en-us/windows/automatic-file-download-notifications-in-windows-10-dc73c9c9-1b4c-a8b7-8d8b-b471736bb5a0

I do no see any notification popup.
Moreover, even if the computer (windows 10 pro) is configured to get notifications I do not see Sophos between the notfication senders. I do not know if it possible to add it by hand, but at the moment I did not find a way.