After updating the app to 3.0.13 on Android 10 I can’t upload files anymore. It hangs with the status bar.
Some generic troubleshooting tips:
- Try to reinstall the app
- Check if uploads from the web interface works correctly
- Read the log files to find what’s preventing you from uploading files from the Android app
Uploading over the web works just fine. There is nothing in the server log that denies connection. However, this is an Android 10 phone and there is a known issue with LE certificate chain. Perhaps this new version doesn’t play nicely with “untrusted” certificate when uploading… but it was working just fine before an update and same cert was in place.
Anyways, I don’t have time right now dealing with recreating the cert with --preferred-chain “ISRG Root X1”, because I have to do it all manually. My seafile server never worked with built-in LE feature and when I enable it it gives BAd GAteway error and seafile won’t load. Again, logs are useless.
Same issue here, after update to 3.0.13, no more file uploads. Uninstalled, reinstalled still the same thing.
Moto G7plus on Android 10. Upload via web client is fine…
Just to add
The file I uploaded via web has appeared in the phone
when I turn off camera uploads and on again, how to upload and what to upload goes fine, but " Let me Select albums" is blank - it brings up nothing, iirc it used to come up with a bunch of folders with thumbnail and names of the album, that I could select multiples of. now it is just a white screen below the radio buttons
Further update
I had to go back to 3.0.9 version that gave me the choice of albums to monitor when turning on uploads, and syncing correctly.
3.0.10 doesn’t show the albums
We are experiencing the same issue in our company. We use Samsung Galaxy XCover 4 devices running Android 10, and the upload screen stays stuck at 0% as well. No files are uploaded after updating to version 3.0.13.
We have already tried reinstalling the app and even performed a full factory reset of the device, but the problem persists.
If anyone encounters a situation where the folder backup feature is suspended, we would greatly appreciate it if you could share the relevant Seafile Android app logs to help us investigate the issue. The logs can be found at the following path: /sdcard/Android/data/com.seafile.seadroid2/files/logs/.
Before sharing, please feel free to review the log contents and remove any sensitive information at your discretion. Your assistance is highly valued—thank you in advance for your support.
Is the library encrypted?
In our case, the library is not encrypted. The manual upload isn’t working; however, syncing the camera folder via folder backup is functioning correctly.
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2025-06-14 23:56:20.891 D/Seafile-SLog: FileSyncService, onStop()
2025-06-14 23:56:25.892 D/Seafile-SLog: FileSyncService, onStart()
2025-06-14 23:56:25.892 D/Seafile-SLog: FileSyncService, onStop()
2025-06-14 23:56:30.893 D/Seafile-SLog: FileSyncService, onStart()
2025-06-14 23:56:30.893 D/Seafile-SLog: FileSyncService, onStop()
2025-06-14 23:56:35.894 D/Seafile-SLog: FileSyncService, onStart()
2025-06-14 23:56:35.894 D/Seafile-SLog: FileSyncService, onStop()
2025-06-14 23:56:36.951 D/Seafile-SLog: ShareToSeafileActivity, account: com.seafile.seadroid2.account.Account@XXXXXX repoId: XXXXXXXXXX, repoName: multimedia, dir: /Camera Uploads/shared/
2025-06-14 23:56:36.951 D/Seafile-SLog: ShareToSeafileActivity, fileUris: [content://media/external/images/media/10749]
2025-06-14 23:56:37.080 D/Seafile-SLog: ShareToSeafileActivity, gen transfer model, and insert into queue, and upload it
2025-06-14 23:56:37.096 D/Seafile-SLog: ShareToSeafileActivity, gen model file name: IMG_20250614_202554.jpg
2025-06-14 23:56:37.096 D/Seafile-SLog: ShareToSeafileActivity, can start file upload worker? true
2025-06-14 23:56:37.096 D/Seafile-SLog: BackgroundJobManagerImpl, startFileUploadWorker()
2025-06-14 23:56:37.096 D/Seafile-SLog: BackgroundJobManagerImpl, oneTimeRequestBuilder(), Creating WorkRequest for: FileUploadWorker
2025-06-14 23:56:37.417 D/Seafile-SLog: onCleared
2025-06-14 23:56:37.417 D/Seafile-SLog: CompositeDisposable dispose
2025-06-14 23:56:40.895 D/Seafile-SLog: FileSyncService, onStart()
2025-06-14 23:56:40.895 D/Seafile-SLog: FileSyncService, onStop()
2025-06-14 23:56:45.896 D/Seafile-SLog: FileSyncService, onStart()
2025-06-14 23:56:45.896 D/Seafile-SLog: FileSyncService, onStop()
2025-06-14 23:56:48.057 D/Seafile-SLog: onCleared
2025-06-14 23:56:48.057 D/Seafile-SLog: CompositeDisposable dispose
2025-06-14 23:56:50.898 D/Seafile-SLog: FileSyncService, onStart()
2025-06-14 23:56:50.900 D/Seafile-SLog: FileSyncService, onStop()
2025-06-14 23:56:55.914 D/Seafile-SLog: FileSyncService, onStart()
2025-06-14 23:56:55.914 D/Seafile-SLog: FileSyncService, onStop()
2025-06-14 23:56:56.294 D/Seafile-SLog: MainActivity, onRestart
2025-06-14 23:56:58.195 D/Seafile-SLog: TabSettings2Fragment, cache size：0 bytes
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