Cant install Seadrive 1.0.0

Hey guys,
im getting an error while seadrive 1.0.0 installation. First i tried to install 1.0.0 over the existing 0.9.3. Then deinstalled 0.9.3 - reboot - install 1.0.0 = same error.
OS: Windows 10

0-installation-failed

Log file Output:
[2C88:3600][2018-11-20T18:45:16]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{f2d7f730-bd18-486b-90a7-6ff8d1b23334}, resume: Active, restart initiated: No, disable resume: No
[2C88:1054][2018-11-20T18:45:18]i305: Verified acquired payload: dokan_clean.exe at path: C:\ProgramData\Package Cache.unverified\dokan_clean.exe, moving to: C:\ProgramData\Package Cache\BB22E879FDEEA11BD4929E54A0B97384398EF23F\dokan-clean.exe.
[2C88:1054][2018-11-20T18:45:18]i304: Verified existing payload: Dokan_x64.msi at path: C:\ProgramData\Package Cache{65A3A964-3DC3-0102-0000-180809151012}v1.2.0.1000\Dokan_x64.msi.
[2C88:1054][2018-11-20T18:45:18]i304: Verified existing payload: SeaDrivePrograms at path: C:\ProgramData\Package Cache{647E11A1-ABEF-49D0-8041-1E9196A86BA7}v1.0.0\seadrive.msi.
[2C88:3600][2018-11-20T18:45:18]i301: Applying execute package: dokan_clean.exe, action: Install, path: C:\ProgramData\Package Cache\BB22E879FDEEA11BD4929E54A0B97384398EF23F\dokan-clean.exe, arguments: ‘“C:\ProgramData\Package Cache\BB22E879FDEEA11BD4929E54A0B97384398EF23F\dokan-clean.exe” -x’
[2C88:3600][2018-11-20T18:45:21]e000: Error 0x80070667: Process returned error: 0x667
[2C88:3600][2018-11-20T18:45:21]e000: Error 0x80070667: Failed to execute EXE package.
[0DA8:2804][2018-11-20T18:45:21]e000: Error 0x80070667: Failed to configure per-machine EXE package.
[0DA8:2804][2018-11-20T18:45:21]i319: Applied execute package: dokan_clean.exe, result: 0x80070667, restart: None
[0DA8:2804][2018-11-20T18:45:21]e000: Error 0x80070667: Failed to execute EXE package.
[2C88:3600][2018-11-20T18:45:21]i351: Removing cached package: dokan_clean.exe, from path: C:\ProgramData\Package Cache\BB22E879FDEEA11BD4929E54A0B97384398EF23F\

What Windows version do you use?

I bet he made the update 1809 … ^^

Windows 10 Version 1803 Build 17134.407

we can be sure now that the problem does not come from your version of windows …

@D_FR Thanks for reporting this. May I ask:

  • Are you installing SeaDrive client on your computer for the first time, or upgrading from an existing installation?
  • Have you ever manually installed other version of dokany in your system?

We prepared a debug script, please download it here:

https://seacloud.cc/f/b4fcd691672c4ae98a16/

How to use it:

  • download the zip archive, and extract the contents to your computer (right click the downloaded zip archive with your mouse -> extract all)
  • double click the “run-this-to-debug.bat” file
  • a console window would pop out and it would do some checks, and print messages as it runs

Please post the content in the console window here, thanks!

same problem as above
applieda debug script

— wow64 —
Found Dokan Library 1.1.0.2000 (x64)
uninstall cmd: MsiExec.exe /X{65A3A964-3DC3-0101-0000-180119092517}

final cmd: “MsiExec.exe” /X{65A3A964-3DC3-0101-0000-180119092517} /quiet
merging 0 and 0
merging 0 and 0

I am having the same issue on all my machines. Windows 10 Pro 1803 build 17134.471.

Installer popup: imgur .com/B0xUWBu
Final error: imgur .com/2QbXpiE

…same issue… but solved by manually removing old dokan library…
After the restart my installation worked !

Same Problem from previous 0.8.6 -

Solved: Upgrade with 0.9.5. first (with auto Windows restart) and then 1.0.0. After restart SeaDrive it has now v1.0.0

This problem still occurs with current Version 1.0.4 and Windows 7.

[0614:2B34][2019-06-15T11:47:45]i001: Burn v3.11.1.2318, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Windows\Temp\{6389BCEB-52BB-466C-915B-0B6377879955}\.cr\ysc_drive_client_latest.exe
[0614:2B34][2019-06-15T11:47:46]i000: Initializing string variable 'DokanInstallFolder' to value '[ProgramFiles6432Folder]Dokan\Dokan Library-1.2.1.2000'
[0614:2B34][2019-06-15T11:47:46]i009: Command Line: '-burn.clean.room=C:\Users\Markus\Downloads\ysc_drive_client_latest.exe -burn.filehandle.attached=212 -burn.filehandle.self=220'
[0614:2B34][2019-06-15T11:47:46]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Markus\Downloads\ysc_drive_client_latest.exe'
[0614:2B34][2019-06-15T11:47:46]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Markus\Downloads\'
[0614:2B34][2019-06-15T11:47:46]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Markus\AppData\Local\Temp\SeaDrive_1.0.4_20190615114746.log'
[0614:2B34][2019-06-15T11:47:46]i000: Setting string variable 'WixBundleName' to value 'SeaDrive 1.0.4'
[0614:2B34][2019-06-15T11:47:46]i000: Setting string variable 'WixBundleManufacturer' to value 'Seafile ltd.'
[0614:2ED4][2019-06-15T11:47:46]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[0614:2ED4][2019-06-15T11:47:46]i000: Setting version variable 'WixBundleFileVersion' to value '1.0.4.0'
[0614:2B34][2019-06-15T11:47:46]i100: Detect begin, 6 packages
[0614:2B34][2019-06-15T11:47:46]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{65A3A986-3DC3-0102-0001-181221101125}'
[0614:2B34][2019-06-15T11:47:46]i052: Condition 'NOT DokanUninstallString' evaluates to true.
[0614:2B34][2019-06-15T11:47:46]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{65A3A964-3DC3-0102-0001-181221101125}'
[0614:2B34][2019-06-15T11:47:46]i000: Setting version variable 'ADVAPIVERSION' to value '6.1.7601.24475'
[0614:2B34][2019-06-15T11:47:46]i000: Setting string variable 'vcredist_2017_x64_installed' to value '1'
[0614:2B34][2019-06-15T11:47:46]i000: Setting numeric variable 'vcredist_2017_x64_version' to value 1
[0614:2B34][2019-06-15T11:47:46]i000: Setting string variable 'vcredist_2017_x64_versionnumber' to value '14.15.26706'
[0614:2B34][2019-06-15T11:47:46]i000: Setting string variable 'vcredist_2017_x86_installed' to value '1'
[0614:2B34][2019-06-15T11:47:46]i000: Setting numeric variable 'vcredist_2017_x86_version' to value 1
[0614:2B34][2019-06-15T11:47:46]i000: Setting string variable 'vcredist_2017_x86_versionnumber' to value '14.16.27012'
[0614:2B34][2019-06-15T11:47:46]i000: Setting version variable 'WINTRUSTVERSION' to value '6.1.7601.24460'
[0614:2B34][2019-06-15T11:47:46]i052: Condition 'DokanUninstallString OR nodriver' evaluates to false.
[0614:2B34][2019-06-15T11:47:46]i052: Condition 'vcredist_2017_x86_installed AND vcredist_2017_x86_version AND vcredist_2017_x86_versionnumber >= v14.11.25325' evaluates to true.
[0614:2B34][2019-06-15T11:47:46]i052: Condition 'vcredist_2017_x64_installed AND vcredist_2017_x64_version AND vcredist_2017_x64_versionnumber >= v14.11.25325' evaluates to true.
[0614:2B34][2019-06-15T11:47:46]i103: Detected related package: {65A3A964-3DC3-0101-0000-180119092517}, scope: PerMachine, version: 1.1.0.2000, language: 0 operation: MajorUpgrade
[0614:2B34][2019-06-15T11:47:46]i103: Detected related package: {65A3A964-3DC3-0101-0000-180119092517}, scope: PerMachine, version: 1.1.0.2000, language: 0 operation: MajorUpgrade
[0614:2B34][2019-06-15T11:47:46]i101: Detected package: dokan_clean.exe, state: Absent, cached: None
[0614:2B34][2019-06-15T11:47:46]i101: Detected package: vcredist_2017_x86.exe, state: Present, cached: None
[0614:2B34][2019-06-15T11:47:46]i101: Detected package: vcredist_2017_x64.exe, state: Present, cached: None
[0614:2B34][2019-06-15T11:47:46]i101: Detected package: Dokan_x86.msi, state: Absent, cached: None
[0614:2B34][2019-06-15T11:47:46]i101: Detected package: Dokan_x64.msi, state: Absent, cached: Complete
[0614:2B34][2019-06-15T11:47:46]i101: Detected package: SeaDrivePrograms, state: Absent, cached: Complete
[0614:2B34][2019-06-15T11:47:46]i052: Condition 'Installed OR VersionNT > v6.1 OR (VersionNT = v6.1 AND ServicePackLevel >= 1)' evaluates to true.
[0614:2B34][2019-06-15T11:47:46]i052: Condition 'Installed OR VersionNT > v6.1 OR (VersionNT = v6.1 AND ((WINTRUSTVERSION >= v6.1.7601.18741 AND WINTRUSTVERSION < v6.1.7601.22000) OR WINTRUSTVERSION >= v6.1.7601.22948))' evaluates to true.
[0614:2B34][2019-06-15T11:47:46]i199: Detect complete, result: 0x0
[0614:2B34][2019-06-15T11:47:51]i200: Plan begin, 6 packages, action: Install
[0614:2B34][2019-06-15T11:47:51]w321: Skipping dependency registration on package with no dependency providers: dokan_clean.exe
[0614:2B34][2019-06-15T11:47:51]i000: Setting string variable 'WixBundleLog_dokan_clean.exe' to value 'C:\Users\Markus\AppData\Local\Temp\SeaDrive_1.0.4_20190615114746_000_dokan_clean.exe.log'
[0614:2B34][2019-06-15T11:47:51]w321: Skipping dependency registration on package with no dependency providers: vcredist_2017_x86.exe
[0614:2B34][2019-06-15T11:47:51]i052: Condition 'VersionNT64' evaluates to true.
[0614:2B34][2019-06-15T11:47:51]w321: Skipping dependency registration on package with no dependency providers: vcredist_2017_x64.exe
[0614:2B34][2019-06-15T11:47:51]i052: Condition 'NOT VersionNT64 AND NOT nodriver' evaluates to false.
[0614:2B34][2019-06-15T11:47:51]i052: Condition 'VersionNT64 AND NOT nodriver' evaluates to true.
[0614:2B34][2019-06-15T11:47:51]i000: Setting string variable 'WixBundleLog_Dokan_x64.msi' to value 'C:\Users\Markus\AppData\Local\Temp\SeaDrive_1.0.4_20190615114746_001_Dokan_x64.msi.log'
[0614:2B34][2019-06-15T11:47:51]i000: Setting string variable 'WixBundleRollbackLog_SeaDrivePrograms' to value 'C:\Users\Markus\AppData\Local\Temp\SeaDrive_1.0.4_20190615114746_002_SeaDrivePrograms_rollback.log'
[0614:2B34][2019-06-15T11:47:51]i000: Setting string variable 'WixBundleLog_SeaDrivePrograms' to value 'C:\Users\Markus\AppData\Local\Temp\SeaDrive_1.0.4_20190615114746_002_SeaDrivePrograms.log'
[0614:2B34][2019-06-15T11:47:51]i201: Planned package: dokan_clean.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[0614:2B34][2019-06-15T11:47:51]i201: Planned package: vcredist_2017_x86.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0614:2B34][2019-06-15T11:47:51]i201: Planned package: vcredist_2017_x64.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0614:2B34][2019-06-15T11:47:51]i201: Planned package: Dokan_x86.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0614:2B34][2019-06-15T11:47:51]i201: Planned package: Dokan_x64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: Register
[0614:2B34][2019-06-15T11:47:51]i201: Planned package: SeaDrivePrograms, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[0614:2B34][2019-06-15T11:47:51]i299: Plan complete, result: 0x0
[0614:2B34][2019-06-15T11:47:51]i300: Apply begin
[0614:2B34][2019-06-15T11:47:51]i010: Launching elevated engine process.
[0614:2B34][2019-06-15T11:47:52]i011: Launched elevated engine process.
[0614:2B34][2019-06-15T11:47:52]i012: Connected to elevated engine.
[2DC0:2830][2019-06-15T11:47:52]i358: Pausing automatic updates.
[2DC0:2830][2019-06-15T11:47:52]i359: Paused automatic updates.
[2DC0:2830][2019-06-15T11:47:52]i360: Creating a system restore point.
[2DC0:2830][2019-06-15T11:47:52]w363: Could not create system restore point, error: 0x80070422. Continuing...
[2DC0:2830][2019-06-15T11:47:52]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4e9a5553-01f8-40ab-87d5-8897c88fa886}, options: 0x7, disable resume: No
[2DC0:2830][2019-06-15T11:47:52]i000: Caching bundle from: 'C:\Windows\Temp\{2D70CC6A-3559-446A-A9EC-AD366BB82225}\.be\seadrive.exe' to: 'C:\ProgramData\Package Cache\{4e9a5553-01f8-40ab-87d5-8897c88fa886}\seadrive.exe'
[2DC0:2830][2019-06-15T11:47:52]i320: Registering bundle dependency provider: {4e9a5553-01f8-40ab-87d5-8897c88fa886}, version: 1.0.4.0
[2DC0:2830][2019-06-15T11:47:52]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4e9a5553-01f8-40ab-87d5-8897c88fa886}, resume: Active, restart initiated: No, disable resume: No
[2DC0:1BF4][2019-06-15T11:47:55]i305: Verified acquired payload: dokan_clean.exe at path: C:\ProgramData\Package Cache\.unverified\dokan_clean.exe, moving to: C:\ProgramData\Package Cache\B184C989E2B0BB70634EF2FBFB96FE6DF2DA2AC2\dokan-clean.exe.
[2DC0:1BF4][2019-06-15T11:47:55]i304: Verified existing payload: Dokan_x64.msi at path: C:\ProgramData\Package Cache\{65A3A964-3DC3-0102-0001-181221101125}v1.2.1.2000\Dokan_x64.msi.
[2DC0:1BF4][2019-06-15T11:47:56]i304: Verified existing payload: SeaDrivePrograms at path: C:\ProgramData\Package Cache\{FF16CC18-7BA6-48BD-9F19-97757F4BCF50}v1.0.4\seadrive.msi.
[2DC0:2830][2019-06-15T11:47:56]i301: Applying execute package: dokan_clean.exe, action: Install, path: C:\ProgramData\Package Cache\B184C989E2B0BB70634EF2FBFB96FE6DF2DA2AC2\dokan-clean.exe, arguments: '"C:\ProgramData\Package Cache\B184C989E2B0BB70634EF2FBFB96FE6DF2DA2AC2\dokan-clean.exe" -x'
[2DC0:2830][2019-06-15T11:47:59]e000: Error 0x80070667: Process returned error: 0x667
[2DC0:2830][2019-06-15T11:47:59]e000: Error 0x80070667: Failed to execute EXE package.
[0614:2B34][2019-06-15T11:47:59]e000: Error 0x80070667: Failed to configure per-machine EXE package.
[0614:2B34][2019-06-15T11:47:59]i319: Applied execute package: dokan_clean.exe, result: 0x80070667, restart: None
[0614:2B34][2019-06-15T11:47:59]e000: Error 0x80070667: Failed to execute EXE package.
[2DC0:2830][2019-06-15T11:47:59]i351: Removing cached package: dokan_clean.exe, from path: C:\ProgramData\Package Cache\B184C989E2B0BB70634EF2FBFB96FE6DF2DA2AC2\
[2DC0:2830][2019-06-15T11:47:59]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4e9a5553-01f8-40ab-87d5-8897c88fa886}, resume: None, restart: None, disable resume: No
[2DC0:2830][2019-06-15T11:47:59]i330: Removed bundle dependency provider: {4e9a5553-01f8-40ab-87d5-8897c88fa886}
[2DC0:2830][2019-06-15T11:47:59]i352: Removing cached bundle: {4e9a5553-01f8-40ab-87d5-8897c88fa886}, from path: C:\ProgramData\Package Cache\{4e9a5553-01f8-40ab-87d5-8897c88fa886}\
[2DC0:2830][2019-06-15T11:47:59]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4e9a5553-01f8-40ab-87d5-8897c88fa886}, resume: None, restart initiated: No, disable resume: No
[0614:2B34][2019-06-15T11:47:59]i399: Apply complete, result: 0x80070667, restart: None, ba requested restart:  No

Is it an upgrade from previous version?

It’s a fresh/new installation.

Has the user installed Dokan before? The log says it fails to clean up existing dokan package.