Can't open .xlsx files anymore

Seafile Server Docker
1

Hi all,

We are running Seafile Server Version 11.0.13 with Container Manager on Synology NAS and we only work web based. No apps. Every time we try to open .xlsx files the screen keeps loading spreadsheet, but at the end it gives the error: Download Failed and after that it says:

“The document could not be saved. Please check connection settings or contact your administrator. When you click the ‘OK’ button, you will be prompted to download the document.”

Opening a new clean .xlsx file does have the same problem.
Opening pdf files work though (web based).

Is this an OnlyOffice issue or Seafile related?

I tried my best, but after hours and hours empty hands….

If someone knows how to fix this, I would be happy..

2

Hello,

I had the same problem with DOCX files after updating OnlyOffice to version 9.4. In my case, it was an OnlyOffice issue. After downgrading back to version 9.3.1, the files opened correctly.
Which version are you running?