Hello,
We recently moved from CE to Pro (9) and are facing issues when clients with seadrive are moving folders and/or filers to a different folder. I’m not sure if this is related to CE/PRO but I have no clue how to fix it.
The result of this is that you cannot open the files anymore after moving because they havent moved on the server. The server still has the files at the old path.
Part of seadrive.log:
[11/01/24 08:35:14] Failed to open file C:/Users/user/seadrive_root/Piet/My Libraries/Harry/Personeel/Assistentes: 5
[11/01/24 08:35:14] Bad response code for POST https://servername/api/v2.1/repos/async-batch-move-item/: 403, response error: {“lib_need_decrypt”:true}.
[11/01/24 08:35:16] Repo ‘Harry’ sync state transition from ‘synchronized’ to ‘committing’.
[11/01/24 08:35:16] All events are processed for repo 1055e661-3bd1-47ef-93db-228a4fa096d0.
[11/01/24 08:35:16] Repo ‘Harry’ sync state transition from ‘committing’ to ‘synchronized’.
[11/01/24 08:35:17] Failed to open file C:/Users/user/seadrive_root/Piet/My Libraries/Harry/Personeel/Assistentes: 5
[11/01/24 08:35:17] Bad response code for POST https://servername/api/v2.1/repos/async-batch-move-item/: 403, response error: {“lib_need_decrypt”:true}.
[11/01/24 08:35:19] Repo ‘Harry’ sync state transition from ‘synchronized’ to ‘committing’.
[11/01/24 08:35:19] All events are processed for repo 1055e661-3bd1-47ef-93db-228a4fa096d0.
[11/01/24 08:35:19] Repo ‘Harry’ sync state transition from ‘committing’ to ‘synchronized’.
[11/01/24 08:35:19] Failed to open file C:/Users/user/seadrive_root/Piet/My Libraries/Harry/Personeel/Assistentes: 5
[11/01/24 08:35:19] Bad response code for POST https://servername/api/v2.1/repos/async-batch-move-item/: 403, response error: {“lib_need_decrypt”:true}28a4fa096d0.
[11/01/24 08:35:21] Repo ‘Harry’ sync state transition from ‘synchronized’ to ‘committing’.
[11/01/24 08:35:21] All events are processed for repo 1055e661-3bd1-47ef-93db-228a4fa096d0.
[11/01/24 08:35:21] Repo ‘Harry’ sync state transition from ‘committing’ to ‘synchronized’.
[11/01/24 08:35:27] Repo ‘Harry’ sync state transition from ‘synchronized’ to ‘committing’.
[11/01/24 08:35:27] All events are processed for repo 1055e661-3bd1-47ef-93db-228a4fa096d0.
[11/01/24 08:35:27] Repo ‘Harry’ sync state transition from ‘committing’ to ‘uploading’.