Page Unavailable - Server Hiccup 7.1.6 Pro (Solved)

SpencerXZX · August 12, 2020, 7:55pm

Just upgraded to 7.1.6 Pro a few days ago using the docker repo. Ever since, I’ve been getting errors on my server. When accessing the Web UI via the URL, it will show the following screen:

If I refresh a few times it will load properly, but if I refresh some more the screen reappears, navigating through my libraries sometimes it works and sometimes it just says Error at the top. I looked in my seafile.log from server files but didn’t see anything, where should I be looking and how can I fix this?

rdb · August 12, 2020, 8:32pm

This is the typical error message when Seahub hasn’t been started/does not work properly.

Have a look in the seahub.log for clues.

Have you checked if you have enough storage on your drive?

SpencerXZX · August 12, 2020, 8:40pm

About 6TB of disk space free, so that shouldn’t be an issue. I’ll check out the seahub log, thank you!

SpencerXZX · August 13, 2020, 12:23pm

Here’s what my seahub log shows:

2020-08-13 11:41:15,166 [ERROR] django.request:135 handle_uncaught_exception Internal Server Error: /api2/repos/
Traceback (most recent call last):
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 88, in _get_transport
transport = self._pool.get(False)
File “/usr/lib/python3.6/queue.py”, line 161, in get
raise Empty
queue.Empty

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/exception.py”, line 41, in inner
response = get_response(request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/base.py”, line 249, in _legacy_get_response
response = self._get_response(request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/base.py”, line 187, in _get_response
response = self.process_exception_by_middleware(e, request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/base.py”, line 185, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/views/decorators/csrf.py”, line 58, in wrapped_view
return view_func(*args, **kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/views/generic/base.py”, line 68, in view
return self.dispatch(request, *args, **kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/base.py”, line 23, in dispatch
response = super(APIView, self).dispatch(*a, **kw)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 505, in dispatch
response = self.handle_exception(exc)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/base.py”, line 20, in handle_exception
return super(APIView, self).handle_exception(exc)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 465, in handle_exception
self.raise_uncaught_exception(exc)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 476, in raise_uncaught_exception
raise exc
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 493, in dispatch
self.initial(request, *args, **kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 410, in initial
self.perform_authentication(request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 324, in perform_authentication
request.user
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/request.py”, line 220, in user
self._authenticate()
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/request.py”, line 373, in _authenticate
user_auth_tuple = authenticator.authenticate(self)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/authentication.py”, line 65, in authenticate
ret = self.authenticate_v2(request, key)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/authentication.py”, line 101, in authenticate_v2
user = User.objects.get(email=token.user)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/base/accounts.py”, line 95, in get
emailuser = ccnet_threaded_rpc.get_emailuser(email)
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/client.py”, line 126, in newfunc
ret_str = self.call_remote_func_sync(fcall_str)
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 100, in call_remote_func_sync
transport = self._get_transport()
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 90, in _get_transport
transport = self._create_transport()
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 83, in _create_transport
transport.connect()
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 47, in connect
self.pipe.connect(self.socket_path)
ConnectionRefusedError: [Errno 111] Connection refused
2020-08-13 11:41:45,989 [INFO] seafes:162 load_seafevents_conf [seafes] use highlighter fvh
2020-08-13 11:41:46,130 [ERROR] django.request:135 handle_uncaught_exception Internal Server Error: /api2/repos/
Traceback (most recent call last):
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 88, in _get_transport
transport = self._pool.get(False)
File “/usr/lib/python3.6/queue.py”, line 161, in get
raise Empty
queue.Empty

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/exception.py”, line 41, in inner
response = get_response(request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/base.py”, line 249, in _legacy_get_response
response = self._get_response(request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/base.py”, line 187, in _get_response
response = self.process_exception_by_middleware(e, request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/base.py”, line 185, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/views/decorators/csrf.py”, line 58, in wrapped_view
return view_func(*args, **kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/views/generic/base.py”, line 68, in view
return self.dispatch(request, *args, **kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/base.py”, line 23, in dispatch
response = super(APIView, self).dispatch(*a, **kw)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 505, in dispatch
response = self.handle_exception(exc)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/base.py”, line 20, in handle_exception
return super(APIView, self).handle_exception(exc)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 465, in handle_exception
self.raise_uncaught_exception(exc)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 476, in raise_uncaught_exception
raise exc
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 493, in dispatch
self.initial(request, *args, **kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 410, in initial
self.perform_authentication(request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 324, in perform_authentication
request.user
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/request.py”, line 220, in user
self._authenticate()
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/request.py”, line 373, in _authenticate
user_auth_tuple = authenticator.authenticate(self)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/authentication.py”, line 65, in authenticate
ret = self.authenticate_v2(request, key)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/authentication.py”, line 101, in authenticate_v2
user = User.objects.get(email=token.user)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/base/accounts.py”, line 95, in get
emailuser = ccnet_threaded_rpc.get_emailuser(email)
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/client.py”, line 126, in newfunc
ret_str = self.call_remote_func_sync(fcall_str)
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 100, in call_remote_func_sync
transport = self._get_transport()
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 90, in _get_transport
transport = self._create_transport()
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 83, in _create_transport
transport.connect()
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 47, in connect
self.pipe.connect(self.socket_path)
ConnectionRefusedError: [Errno 111] Connection refused
2020-08-13 11:42:51,312 [ERROR] django.request:135 handle_uncaught_exception Internal Server Error: /api2/repos/
Traceback (most recent call last):
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 88, in _get_transport
transport = self._pool.get(False)
File “/usr/lib/python3.6/queue.py”, line 161, in get
raise Empty
queue.Empty

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/exception.py”, line 41, in inner
response = get_response(request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/base.py”, line 249, in _legacy_get_response
response = self._get_response(request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/base.py”, line 187, in _get_response
response = self.process_exception_by_middleware(e, request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/core/handlers/base.py”, line 185, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/views/decorators/csrf.py”, line 58, in wrapped_view
return view_func(*args, **kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/django/views/generic/base.py”, line 68, in view
return self.dispatch(request, *args, **kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/base.py”, line 23, in dispatch
response = super(APIView, self).dispatch(*a, **kw)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 505, in dispatch
response = self.handle_exception(exc)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/base.py”, line 20, in handle_exception
return super(APIView, self).handle_exception(exc)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 465, in handle_exception
self.raise_uncaught_exception(exc)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 476, in raise_uncaught_exception
raise exc
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 493, in dispatch
self.initial(request, *args, **kwargs)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 410, in initial
self.perform_authentication(request)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/views.py”, line 324, in perform_authentication
request.user
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/request.py”, line 220, in user
self._authenticate()
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/thirdpart/rest_framework/request.py”, line 373, in _authenticate
user_auth_tuple = authenticator.authenticate(self)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/authentication.py”, line 65, in authenticate
ret = self.authenticate_v2(request, key)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/api2/authentication.py”, line 101, in authenticate_v2
user = User.objects.get(email=token.user)
File “/opt/seafile/seafile-pro-server-7.1.6/seahub/seahub/base/accounts.py”, line 95, in get
emailuser = ccnet_threaded_rpc.get_emailuser(email)
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/client.py”, line 126, in newfunc
ret_str = self.call_remote_func_sync(fcall_str)
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 100, in call_remote_func_sync
transport = self._get_transport()
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 90, in _get_transport
transport = self._create_transport()
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 83, in _create_transport
transport.connect()
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 47, in connect
self.pipe.connect(self.socket_path)
ConnectionRefusedError: [Errno 111] Connection refused
2020-08-13 11:44:59,531 [INFO] seafes:162 load_seafevents_conf [seafes] use highlighter fvh
2020-08-13 11:44:59,645 [ERROR] django.request:135 handle_uncaught_exception Internal Server Error: /api2/repos/
Traceback (most recent call last):
File “/opt/seafile/seafile-pro-server-7.1.6/seafile/lib/python3.6/site-packages/pysearpc/named_pipe.py”, line 88, in _get_transport
transport = self._pool.get(False)
File “/usr/lib/python3.6/queue.py”, line 161, in get
raise Empty
queue.Empty

rdb · August 13, 2020, 2:17pm

Please check this post: Seafile pro server not working after upgrade to 7.1.5

The user reports the same error message and there is a solution provided.

SpencerXZX · August 13, 2020, 3:15pm

Thank you again rdb, it seems I was careless with permissions. A simple chown seems to have solved my problem.

rdb · August 13, 2020, 4:21pm

Glad I could help.

Could you make this thread as solved?