We have an user using Seadrive 3.0.6 on Mac. In the past days, he was getting an error, “You don’t have enough permissions for this library”, for all the libraries he could see in Seadrive (as far as I can tell).
Meanwhile, he could still work with the files and folders that were available locally. He edited files and created new files. These were not synced to the server.
Trying to resolve the issue, I removed the account from his local Seadrive client, and logged in again. Now the sync seems to work normally. But all the files he touched in the last few days are gone. The state he can see the libraries is the same as on the server, and the changes from the past few days were not synced back.
What happens in the background when an account is removed, and then added again from the Mac 3.0.6 client? Are the files still there in a cache folder? Where should I be looking?
What I tried so far is
find . -name "lost file name" in his home directory. A bunch of windows popped up asking me to grant access. The command did not finish running (still running now, after about an hour) and the file was not found.
I am linux user, so I’m not very familiar with Mac and where should I be searching. Any help would be appreciated. The user is devastated now, with many hours of work seemingly lost.