Seafile 11 + OnlyOffice - error opening files

Seafile Server
1

Hello. I am trying to make this integration work.
My environment:
seafile 11.0.1 + OnlyOffice latest in docker on one machine. All set, containers are running.
Nginx server is external. Location configured. JWT configured.
Welcome page opens successfully.
When i try to open a .docx it show the onlyoffice interface but with red error: Loading failed.
Google development mode says: Failed to load resource: the server responded with a status of 403 ()

I dont get even which logs to look at?

1 Like
Seafile 10 & 11 docker + OnlyOffice docker - error save files if the server is deployed in a local environment, seafile 9 - good
2

Can you say a bit more about the server environment?

Was this an upgrade or clean install?

Is this Docker or traditional binaries?

3

As i mentioned it is docker. I did upgrade from Seafile 10 to 11. But onlyoffice is a fresh addition after i upgraded to seafile 11.

4

I have an additional info on error:

If i press on “File” menu from OnlyOffice interface goole dev tools show the following error if this helps:

Uncaught TypeError: Cannot read properties of undefined (reading 'fileType')
    at i.applyMode (app.js:8:468335)
    at i.render (app.js:8:462993)
    at i.show (app.js:8:463423)
    at i.showMenu (app.js:8:496339)
    at i.clickToolbarTab (app.js:8:2280198)
    at app.js:8:171379
    at p.each.p.forEach (app.js:8:91428)
    at n.<anonymous> (app.js:8:171357)
    at app.js:8:90390
    at p.each.p.forEach (app.js:8:91488)
6

I guess i need to wait for a fix? I cant find what i did wrong in deployment. Can someone confirm that latest releases of Seafile and Onlyoffice work together?

7

Enable debug mode in Seafile and OnlyOffice if available. This might provide more detailed information in the logs. Check the browser console for additional error messages when trying to open a document. It might provide more details about the 403 error.