Seafile Client Windows "seafile-9.0.18-en.msi" fails to install with missing file error

Seafile Client
1

I tried to update Seafile with latest release and the .msi file seems to be broken.
Is this a know error?

Windows 11 25H2

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Thanks!

2

This error usually happens when Windows cannot find the installation files for your previous version of Seafile to complete the upgrade process.

To resolve this, please try the following steps:

  1. Use the Microsoft Troubleshooter: Download and run the Microsoft Program Install and Uninstall Troubleshooter. This tool is designed to automatically repair issues that block program installation or removal due to corrupted registry keys or missing cached MSI files. Choose “Uninstalling” and select Seafile from the list to clean up the old version.
  2. Run as Administrator: Ensure you are logged in with a primary administrator account and right-click the installer to run it with administrative privileges.
  3. Generate a Log (if it fails again): If the installation still fails after using the troubleshooter, you can generate a detailed log to help diagnose the issue. Open Command Prompt and run:
    msiexec /i seafile-9.0.18-en.msi /l*v SeafileInstallLog.txt
    Then, check the generated SeafileInstallLog.txt for specific error codes.
3

Thank you, was able to run the Windows 10 Troubleshooter with “cannot uninstall” → not listed and provided ProductCode {340A1B15-1F3C-4EB7-91D5-6B210299B7D8} and it fixed it, I was able to run the 9.0.18 msi afterwards :slight_smile: