Some times the Admin users can not modify a file

Seafile Server
,
1

Hi everyone,
I followed this documentation to install Seafile with Onlyoffice in Docker:

  • Seafile Community Installation - Seafile Admin Manual
  • OnlyOffice Integration - Seafile Admin Manual

This server is exposed through Cloudflare tunnel, and the docker-compose.yaml is:

services:
  db:
    image: mariadb:10.11
    container_name: seafile-mysql
    environment:
      - MYSQL_ROOT_PASSWORD=?  # Requested, set the root's password of MySQL service.
      - MYSQL_LOG_CONSOLE=true
      - MARIADB_AUTO_UPGRADE=1
    volumes:
      - /opt/seafile-mysql/db:/var/lib/mysql  # Requested, specifies the path to MySQL data persistent store.
    networks:
      - seafile-net

  memcached:
    image: memcached:1.6.18
    container_name: seafile-memcached
    entrypoint: memcached -m 256
    networks:
      - seafile-net
          
  seafile:
    image: seafileltd/seafile-mc:latest
    container_name: seafile
    ports:
      - "8011:80"
    volumes:
      - /opt/seafile-data:/shared   # Requested, specifies the path to Seafile data persistent store.
    environment:
      - DB_HOST=db
      - DB_ROOT_PASSWD=?  # Requested, the value should be root's password of MySQL service.
      - TIME_ZONE=Europe/Madrid  # Optional, default is UTC. Should be uncomment and set to your local time zone.
      - SEAFILE_ADMIN_EMAIL=?# Specifies Seafile admin user, default is 'me@example.com'.
      - SEAFILE_ADMIN_PASSWORD=?     # Specifies Seafile admin password, default is 'asecret'.
      - SEAFILE_SERVER_LETSENCRYPT=false   # Whether to use https or not.
    depends_on:
      - db
      - memcached
    networks:
      - seafile-net
  oods:
    image: onlyoffice/documentserver:latest
    container_name: seafile-oods
    networks:
      - seafile-net
    environment:
      - JWT_ENABLED=true
      - JWT_SECRET=?

networks:
  seafile-net:

The problem comes when randomly without a pattern, there are some users that are experiencing the following error when trying to edit a file with Onlyoffice:
image
Translated:
You do not have permissions to perform the action you are trying to do.
Please contact the document server administrator.

The error appears at the moment that the user types anything.

I have the following logs from the onlyoffice docker container:

==> /var/log/onlyoffice/documentserver/docservice/out.log <==
[2024-08-28T12:16:00.639] [WARN] [localhost] [231d9679f6c8f8a4e7aa] [05971ce5e9ea45bc9561c71fd1d8c184@auth.local11] nodeJS - conn.user.view||isCloseCoAuthoring access deny: type = getLock
[2024-08-28T12:16:08.784] [WARN] [localhost] [231d9679f6c8f8a4e7aa] [05971ce5e9ea45bc9561c71fd1d8c184@auth.local12] nodeJS - conn.user.view||isCloseCoAuthoring access deny: type = getLock
[2024-08-28T12:16:17.653] [WARN] [localhost] [231d9679f6c8f8a4e7aa] [05971ce5e9ea45bc9561c71fd1d8c184@auth.local13] nodeJS - conn.user.view||isCloseCoAuthoring access deny: type = getLock
[2024-08-28T12:18:26.487] [WARN] [localhost] [231d9679f6c8f8a4e7aa] [05971ce5e9ea45bc9561c71fd1d8c184@auth.local] nodeJS - UpdateVersion expired

Thanks in advance!